To: Howard Skolnik
Skolnik Industries, Inc.

From: Bob Degenhardt
Russell Stanley Services

Date: 11 January 2000

Just wanted to send you an email with my sincere gratitude for your help in saving this order. Your experience and ability to present your point in a meaningful manner saved the day. The foundation of your company is being an expert on what you sell - the newsletters, your involvement in the association, etc. - they set you apart from the competition. Richmond Barrel has now experienced first hand you practicing what you preach.

I thank you for your help.


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