Several years ago I attended a conference at a luxury hotel that had a complicated layout. On my first day I was unable to find the lecture room, and I asked a hotel employee for directions. He offered “to take me there.” The following day, again, I could not find the meeting room and again, I asked another employee for directions. She, too, offered to “take me there.” I realized that their kind offer was also the result of customer service training and when I returned to Chicago, shared my experience with the Skolnik staff. As a result, it‘s our pleasure to help you navigate the many regulations that govern the products that we sell. We can’t tell you which steel drum to use, but we can show you where to go to find your classification answers. If you have special requirements or seek unusual options, our Engineering and Sales staff has a huge knowledgebase of available products and services. As for on-line support, our web site (www.skolnik.com) is the most highly used steel drum resource in the industry. Whether it‘s our web site, design options or regulatory questions, “let us take you there” to find the right answers.
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